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Privacy / Terms and conditions

1)  Shipping costs are applied to the cart and vary according to the total price of the products purchased and according to the country of destination.
For purchases with a total amount in the cart greater than Euro 20,000
the shipping costs displayed will be indicative only, therefore, before completing the purchase, contact us to find out the exact amount of the shipment.

2)  In the event that at least 2 days have passed since the date of purchase of the goods and it was not possible to process the order, we reserve the right to cancel the order and proceed with the return of the entire amount paid by the same means used for payment.

3) Any customs duties will be exclusively and for the entire sum borne by the buyer.

Information on the processing of personal data pursuant to art. 13-14 EU Reg. 2016/679  


FRATELLI COSENTINO SNC DI COSENTINO ENRICO & C in the capacity of Data Controller of your personal data, pursuant to and for the purposes of the EU Reg. 2016/679 hereafter 'GDPR', hereby informs you that the aforementioned legislation provides for the protection of the interested parties with respect to the processing of personal data and that such processing will be based on principles of correctness, lawfulness, transparency and protection of your privacy and your rights.

Your personal data will be processed in accordance with the legislative provisions of the aforementioned legislation and the confidentiality obligations set forth therein.

Purpose of the treatment

In particular, your data will be processed for the following purposes related to the implementation of obligations relating to legislative or contractual obligations:

  • Technical and functional access to the site;

  • Advanced navigation purposes or personalized content management;

  • Statistical purposes and analysis of navigation and users;

  • Customer management.

  • The processing of functional data for the fulfillment of these obligations is necessary for a correct management of the relationship and their conferment is mandatory to implement the purposes indicated above. The Data Controller also announces that any non-communication, or incorrect communication, of one of the mandatory information, may cause the Data Controller to be unable to guarantee the adequacy of the processing itself.

Your personal data may also, subject to your consent, be used for the following purposes:

  • Marketing and advertising purposes.

The provision of data is optional for you with regard to the aforementioned purposes, and your refusal to process it does not compromise the continuation of the relationship or the adequacy of the treatment itself.

Processing methods

Your personal data may be processed in the following ways:

  • By electronic calculators using software systems managed by third parties;

  • By electronic calculators using software systems managed or programmed directly;

  • Temporary treatment in anonymous form.

Each treatment takes place in compliance with the procedures set out in Articles. 6, 32 of the GDPR and by adopting the appropriate security measures provided.

Navigation data:

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, ...) and other parameters relating to the operating system and the user's IT environment. These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.

Navigation data:

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message. Personal data will be processed for the time strictly necessary to achieve the purposes for which they were collected or to fulfill specific legal obligations: specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. .


A cookie is a text file that is stored on your computer or mobile device by a website server and that only that server will be able to retrieve or read its content. It contains some anonymous information and allows the website to remember, for example, your preferences or what is in your shopping cart. This site uses cookies because, in some parts of our site they are essential and without them you would not be able to navigate it at best. Cookies also help us to provide you with a better and richer experience, for example, by suggesting products of your interest.
Here is the list of cookies on this site:

Essential cookies "Essential" cookies are cookies that are strictly necessary to enable specific functionality required. Some features of our sites, such as easy login to our services, do not work without the use of cookies.

Functional cookies "Functional" cookies are used to provide services or to remember settings to improve your visit and experience on our site.

Statistical cookies "Statistical" cookies collect information on how you use our website and our services, for example which pages are visited, and any errors that may be encountered. These cookies are completely anonymous and are used only to help us improve how our site works and understand the interests of visitors.

Monitoring cookies "Monitoring" cookies are linked to services provided by third parties, such as "like" and "share" and monitor the effectiveness of advertising.

Remarketing / retargeting cookies
These allow you to provide an advertising information service of greater interest to the user, showing you products similar to those you have looked at previously, through the acquisition of information obtained from the user's navigation and from the use of some services offered. The use of these cookies does not imply the processing of personal data but can allow the recognition of your computer or other devices.

Behavioral cookies "Behavioral" cookies are cookies used to collect data on your browsing habits and preferences, making profiling and / or personalization for advertising purposes. These treatments are evaluated with great caution by the European and Italian legislators, who have imposed very restrictive rules. In fact, the EU has decided to require internet operators to request the user's prior consent, before being able to use cookies to advertise behavioral or in any case for purposes other than those strictly necessary to provide the service requested by the interested party.

How to disable cookies? Most browsers automatically accept cookies, but you can also choose not to accept them. It is advisable not to disable this function as this could prevent you from moving freely from one page to another and enjoying all the peculiarities of the site. If you do not want your computer to receive and store cookies, you can change the security settings of your browser (Internet Explorer, Google Chrome, Safari etc.).

Detail of the processing of personal data

Personal Data are collected for the following purposes and using the following services, where they may be present on this website (

  • Contact form
    By filling in the contact form with their data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.

  • Mailing List or Newsletter
    By registering with the mailing list or newsletter, the User's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this site may be transmitted. The User's email address may also be added to this list as a result of registering on this site or after making a purchase.

  • Interaction with external social networks and platforms
    These services allow interaction with social networks or other external platforms directly from the pages of this site.
    The interactions and information acquired from this site are in any case subject to the User's privacy settings relating to each social network.
    In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed. For more information, including on the deactivation of these cookies, it is advisable to consult the following links:

  • Statistics
    The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior. For this purpose we use the services of Google Analytics (Google Inc.). Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of evaluating the use of this site, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.
    Find more information on Google Analytics and data protection at the following addresses:

  • Selling goods and services online

  • The Personal Data collected are used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this site depend on the payment system used.

  • Payment management
    The payment management services allow this site to process payments by credit card, bank transfer or other tools. The data used for payment are acquired directly by the requested payment service manager without being processed in any way by this site. Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding payment.
    PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments using their PayPal credentials.
    For more information, please consult the following link:

  • SPAM protection
    These services (so-called "captcha") analyze the traffic of this site, potentially containing Users' Personal Data, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

  • Viewing content from external platforms
    These services (summarized below) allow you to view content hosted on external platforms directly from the pages of this site and interact with them.
    In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.

  • Google Fonts (Google Inc.)
    Google Fonts is a font style visualization service managed by Google Inc. that allows this site to integrate such contents within its pages.
    For more information see the following link:

  • Google Maps widget (Google Inc.)
    Google Maps is a map visualization service managed by Google Inc. that allows this site to integrate such contents within its pages.
    For more information see the following link:

  • Instagram widget (Instagram, Inc.)
    Instagram is an image viewing service managed by Instagram, Inc. that allows this site to integrate such content within its pages.
    For more information see the following link:

  • Youtube Video Widget (Google Inc.)
    Youtube is a video content viewing service managed by Google Inc. that allows this site to integrate such content within its pages.
    For more information see the following link:

  • Unique identification of the device
    This Application can track Users by saving a unique identification code of their device, for statistical purposes or to keep Users' preferences.

LOG file

At each access to the pages of this website, user data will be transmitted through the internet browser and saved in protocol files, the so-called server log files. The following data will be saved: date and time of access, name of the site visited, IP address, referrer URL, the amount of data transmitted, information relating to the product and the version of the browser used.
The IP addresses of the users are deleted or made anonymous at the end of use. In the case of anonymization, the IP addresses will be modified in such a way that they cannot be attributed to a specific natural person except with an excessive effort in terms of time, costs and manpower.
We analyze these log file data sets anonymously in order to improve our service, to make it easier, to find and eliminate errors faster and to check server capabilities. In this way, for example, it is possible to understand at what time there is the most influx to our site. Furthermore, the analysis of the log files allows us to identify and eliminate any errors on our site more quickly.

Communication and dissemination:

The data may be communicated, with this term meaning the disclosure of it to one or more specific subjects, in the following terms:

  • to subjects, public and private, who can access the data by virtue of the provision of law, regulation or community legislation, within the limits set by these rules (for example, social security and welfare institutions and bodies, associations of local bodies, public administrations and bodies, associations, foundations, associations and / or insurance bodies or bodies);

  • to subjects who need to access data for purposes auxiliary to the relationship between the parties, within the limits strictly necessary to carry out the auxiliary tasks (by way of example, banks and credit institutions, service supply companies, carriers and companies are mentioned of shipments);

  • to our consultants, within the limits necessary to carry out their assignment at our organization, subject to our letter of appointment which imposes the duty of confidentiality and security;

  • The data will not be disclosed, with this term meaning the disclosure to indeterminate subjects in any way, including by making them available or consulting, unless specific, free and informed consent is granted for each type of treatment.

Retention period:

We point out that, in compliance with the principles of lawfulness, purpose limitation and data minimization, pursuant to art. 5 of the GDPR, the retention period of your personal data is:

  • Established for a period of time not exceeding the achievement of the purposes for which they are collected and processed for the execution and fulfillment of the contractual purposes;

  • Established for a period of time not exceeding the completion of the services provided;

  • Established for a period of time not exceeding the achievement of the purposes for which they are collected and processed and in compliance with the mandatory time limits prescribed by law.

RIGHTS OF THE DATA SUBJECT (EU Reg. 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22)

The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in an intelligible form.

  1. The interested party has the right to obtain the indication:

    1. the origin of the personal data;

    2. the purposes and methods of the processing;

    3. of the logic applied in case of treatment carried out with the aid of electronic instruments;

    4. the identity of the owner, manager and the representative appointed under article 5, paragraph 2;

    5. of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents.

  2. The interested party has the right to obtain:

    1. updating, rectification or, when interested, integration of data;

    2. the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed;

    3. the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data are

    4. been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right;

    5. data portability.

  3. The interested party has the right to object, in whole or in part:

    1. for legitimate reasons to the processing of personal data concerning him, even if pertinent to the purpose of the collection;

    2. to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

RIGHTS OF THE DATA SUBJECT (EU Reg. 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22)

The owner of the personal data is:

  Rome, 22
80073 Capri (NA)
VAT number 06679910635

in the person of its pro tempore legal representative.

You have the right to obtain from the person responsible the cancellation (right to be forgotten), the limitation, the updating, the rectification, the portability, the opposition to the processing of personal data concerning you, as well as in general you can exercise all the rights provided. by articles 15, 16, 17, 18, 19, 20, 21, 22 of the GDPR.

General conditions

All our items are handcrafted; any imperfections are not to be considered defects, but a sign of manual and not industrial processing.


In the event of unforeseen events which would make it impossible to proceed with the order, we reserve the right to cancel it, subject to reimbursement of the amount paid.


The customer is required to examine the goods and communicate via email any breakages due to transport, within 24 hours of delivery, by means of photos certifying the damage. Only in this case can you request the exchange or refund and exercise the right of withdrawal pursuant to Legislative Decree 185/99.


Right of withdrawal:

Pursuant to Legislative Decree 185/99, those who purchase products on the site , can exercise the right of withdrawal within 10 working days from receipt of the goods.

Within 30 (thirty) days of receiving the customer's communication, the refund will be made by bank transfer. The aforementioned refund refers exclusively to the price of the product, while the additional shipping costs will not be refunded and will remain the responsibility of the consumer, otherwise, in the event of receipt of the goods damaged during transport or delivery.

To receive the refund, the customer must send us the bank details of his current account by e-mail, in order to re-credit the sum by bank transfer.

In the properly packaged return shipping package, you must include a copy of the delivery note and send it to:

F.lli Cosentino snc of Cosentino Enrico & C.

Via Roma, 22 - 80073 Capri (NA)



Any customs duties, where due, are fully charged to the customer.

For any doubt, contact us by e-mail or by phone at +39 0818375867

The Court of Naples is competent for any dispute

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